Payment & Security

Payments are processed by Lipila, a licensed Zambian payment gateway operated by Hobbiton Technologies. Miss Kanzi never stores your mobile money PIN or your card number.

Card — available worldwide. Visa, Mastercard and American Express are accepted from any country. You are taken to Lipila's secure card page to enter your details, then returned to your order. Card details are never sent to our servers.

Mobile money — Zambia only. Airtel Money, MTN Money and Zamtel Kwacha reach Zambian wallets, so we only offer them when your delivery address is in Zambia. Lipila sends a prompt to your phone; the payment only completes when you enter your PIN on your own handset. If you do not approve it, nothing is taken and the order stays unpaid.

Currency. Prices are set and charged in Zambian Kwacha. You can read the site in US Dollars, Pounds, Euros or Rand — those are conversions at our posted rate to help you judge the price, and checkout says so. The amount on your statement is your bank's conversion of the Kwacha total on the day.

Order confirmation. Your order is only marked paid when Lipila confirms the transaction to us over a signed callback. If a payment fails you can retry from your account without placing the order again.

Your data. We hold your name, email address, phone number and delivery address so that we can fulfil and support your order. We do not sell it, and we do not share it with anyone beyond the courier and the payment gateway.